Guidance

A death at home - Expected

• Call the GP, or attending nurse, to verify that your loved one has died
• Consider whether any family members may wish to see their loved one prior to being taken into our care
• Call us - 01952 460669 - and we will arrange a mutually agreeable time to attend
• We will liaise with you from here onwards 

A death at home - Unexpected

• If in any doubt, call the ambulance service - or, alternatively, the GP - to verify that your loved one has died
• If you are alone, call your family or a friend to support you
• The police MAY attend to discuss matters with you - this is routine, so do not worry
• Call us - 01952 460669 - and we will arrange a mutually agreeable time to attend
• We will liaise with you from here onwards, and advise you regarding any Coroner involvement

A death in hospital or hospice

• You will be informed of the death and given the opportunity to spend some time with your loved one
• At your convenience, call us - 01952 460669 -  for advice
• You will need to obtain the Medical Certificate of Cause of Death from the hospital or hospice - call them to find out when it will be ready for you
• Make an appointment at the Registrar for the district in which the death occurred - see our Registrars Information

A death in a Care or Nursing Home

• You will be informed of the death and given the opportunity to spend some time with your loved one
• If you haven't previously indicated that you wish to use us - give our name and telephone number to the home - 01952 460669 
• At your convenience, call us - 01952 460669 -  for advice
• You will need to obtain the Medical Certificate of Cause of Death from the GP registered at the home
• Make an appointment at the Registrar for the district in which the death occurred - see our Registrars Information

A sudden death in the community (not at home/hospital/hospice)

• You will be informed of the death by a police officer, or a responsible person present at the scene
• You may be required to identify your loved one soon afterwards
• The Coroner will be informed of the death and a Coroner's Officer will guide you through the necessary events that will occur